PHOENIX is a large and successful group of companies ensuring patients and the public have access to high-quality healthcare in the UK and across Europe. We specialise in medicine distribution, pharmaceutical care and pharmacy based primary care services. We work in partnership with the NHS, healthcare commissioners and providers as well as pharmaceutical manufacturers to:
Within the Group we have brands and businesses which are trusted and respected by patients and healthcare professionals. Healthcare in the UK is facing unprecedented challenges – we are playing our part in ensuring we can help deliver improved patient outcomes at the lowest possible cost to the NHS.
Our brands include Rowlands Pharmacy, PHOENIX Healthcare Distribution, PSUK, Numark, Nupharm and NuCare. We support over 4,000 community pharmacies, including direct management of 484 rowlands branches; we deliver over 250 million packs of medicines each year through 13 depots situated across the UK. We employ over 5,500 people who provide support to the 25 million patients who visit our owned and supported pharmacies each year.
PHOENIX UK was created in November 1998 with the combined acquisition of L. Rowland & Co. Ltd based in Wrexham and Philip Harris Medical Ltd in Birmingham. The acquisition of a number of further regional wholesalers followed and these were all combined to form one wholesale company, PHOENIX UK.
PHOENIX is a strong supporter of Numark, who have over 60 years’ experience of working with their members to develop profitable independent pharmacies that deliver exceptional standards of care to local communities. Our wholesale division provides a range of OTC and prescription solutions to their 3,750 strong membership.
PHOENIX UK wholesale activities cover many market segments of the healthcare system -pharmacy, GPs and hospital. In each segment, we strive to provide the highest quality service and back-up support required to allow our customers to flourish in the evolving healthcare system.
One of our major business objectives is total customer satisfaction. The individual wholesale depots are structured and empowered to provide the local service that customers require, with the support of our head office infrastructure.